Privacy Policy

Privacy Policy

1. Introduction

At Axelyra Services Limited, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you interact with our website and services.

We comply with applicable data protection laws, including the Hong Kong Personal Data (Privacy) Ordinance (PDPO).

2. Information We Collect

We may collect and process the following personal data:

  • Contact information (name, email, phone)
  • Business information (company, industry, job title)
  • Browsing data (IP address, approximate location, site behavior)
  • Information Provided Through Forms or Communications

3. How We Use Your Information

At Axelyra Services Limited, we use your data to:

  • Provide and improve our services
  • Respond to inquiries and requests
  • Send commercial communications (where consent is given)
  • Analyze website usage to optimize user experience
  • Comply with legal and regulatory obligations

4. Legal basis for data processing

We process personal data in accordance with the Personal Data (Privacy) Ordinance (PDPO), ensuring that:

  • Data is collected for legitimate purposes
  • They are used only for the stated purposes
  • Protect against unauthorized access

5. Data sharing

We may share information with:

  • Service providers (marketing tools, CRM, analytics)
  • Technology partners needed to operate the business
  • Legal authorities, when required by law

At Axelyra Services Limited, we do not sell or rent personal data to third parties.

6. International Data Transfers

Given the global nature of our services, your data may be transferred to and stored outside of Hong Kong. In these cases, we ensure adequate safeguards to safeguard your information.

7. Information Security

At Axelyra Services Limited, we implement technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

9. Your rights

According to the PDPO, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (where applicable)
  • Withdraw your consent at any time

To exercise these rights, you can contact us using the information indicated below.

10. Links to third parties

Our website may contain links to external sites. Axelyra Services Limited is not responsible for its privacy policies or practices.

11. Changes to this Policy

Axelyra Services Limited reserves the right to update this Privacy Policy at any time. We recommend checking it regularly.

Your trust is our priority

At Axelyra Services Limited, we protect your information with the same commitment we bring to your growth.